Quality Assurance

Quality Assurance

Quality Management

Zadro Constructions has established a third party certified Integrated Management Systems which meets the requirements of the International and Australian Quality Assurance Standard AS/NZS ISO 9001 and the related quality system guidelines for construction AS/NZS ISO 3905.2. Zadro Construction's Quality Policy is focused on systematic management techniques, which provide a high level of confidence that the ultimate objective (customer satisfaction) will be achieved.

Project Quality Plan

Implementation of Zadro Construction’s Quality Policy at the project level is achieved through the implementation of a project specific Project Quality Plan.

The Project Quality Plan establishes the project requirements for quality assurance and provides the necessary framework which ensures all personnel are working to clearly defined and measurable quality objectives.

Key areas covered by the plan would include but are not necessarily limited to:

  • Roles and responsibilities
  • Design control
  • Document and data control
  • Operational control procedures
  • Purchasing and subcontract control
  • Control of non-conformance and corrective/preventive action
  • Inspection and testing
  • Internal audits

Implementation of the Project Quality Plan is assured through a combination of formal internal audit and management review at defined intervals. To ensure objectivity, personnel independent of those areas being audited and reviewed perform audits and reviews.

Key on-site activities and processes are controlled through the provision of documented Inspection and Test Plans. Inspection and Test Plans detail the verification steps in the process, who performs the inspection or test and at what stage of the work, how the inspection and test is to be carried out and recorded and what acceptance criteria is to be satisfied.